Review Counsel Rating System
At Review Counsel, we value providing our customers with the most reliable information and ratings, which is why we are committed to being transparent in how those results come about. Our editorial team utilizes strict guidelines and considers a variety of data points when crafting each rating — putting consumers first! If you’re interested in learning more about the methodologies, check out the details below.
Credit Cards
Debt Consolidation
High Yield Savings
Home Equity Investment
Online Stockbrokers
Life Insurance
Medicare
Reverse Mortgage
Reverse Mortgage Canada
Credit Cards Criteria
We rate credit card companies according to the following criteria on a 1 to 5 scale: years in business, number of products offered, customer service availability, and Better Business Bureau (BBB) ratings.
Years in Business
Review Counsel looks at years in business because we think it’s an important factor when companies demonstrate longevity. It shows that they are able to withstand the ups and downs of the market while being able to continue to serve the needs of their customers.
Number of Products Offered
We evaluate the number of products each company offers based on what’s reasonable for the industry it is in.
Customer Service Availability
Review Counsel also considers how available each company makes itself to its customers. Those who earn top scores are available 24 hours a day/seven days per week. Some companies are available seven days per week for limited hours and some are only available Monday through Friday during business hours.
BBB Ratings
We include the Better Business Bureau (BBB) accreditation ratings because it requires strict standards for application along with consistent monitoring. The BBB sets a standard of credibility that no other business rating service can match, and they are considered one of the most trusted sources for buyers who want peace of mind about the companies they do business with. The BBB is a nonprofit organization that thoroughly vets businesses according to eight standards: building trust, honest advertising, telling the truth, transparency, honoring promises, responsiveness, safeguarding privacy, and integrity.
Credit Card Ratings
| Company | Score Total | Years in Business | Product Offering | Customer Service Availability | BBB Ratings |
|---|---|---|---|---|---|
American Express Credit Cards |
3.5 |
175 Years (est. 1850)
Score: 5 |
Score: 3 |
24/7 Availability Score: 5 |
F Rating
Score: 1 |
Bank of America |
5.0 |
121 Years (est. 1904)
Score: 5 |
Score: 5 |
24/7 Availability Score: 5 |
A Rating
Score: 5 |
Capital One Credit Cards |
5.0 |
31 Years (est. 1994)
Score: 5 |
Score: 5 |
24/7 Availability Score: 5 |
A+ Rating
Score: 5 |
Chase Bank |
5.0 |
226 Years (est. 1799)
Score: 5 |
Score: 5 |
24/7 Availability Score: 5 |
A- Rating
Score: 5 |
Chime Financial |
3.3 |
13 Years (est. 2012)
Score: 4 |
Score: 1 |
24/7 Availability Score: 5 |
B- Rating
Score: 3 |
Citibank Credit Cards |
3.8 |
213 Years (est. 1812)
Score: 5 |
Score: 4 |
24/7 Availability Score: 5 |
F Rating
Score: 1 |
Discover Credit Cards |
4.3 |
40 Years (est. 1985)
Score: 5 |
Score: 2 |
24/7 Availability Score: 5 |
A+ Rating
Score: 5 |
US Bank Credit Cards |
3.8 |
162 Years (est. 1863)
Score: 5 |
Score: 2 |
24/7 Availability Score: 5 |
B+ Rating
Score: 3 |
Wells Fargo Credit Cards |
3.5 |
173 Years (est. 1852)
Score: 5 |
Score: 3 |
24/7 Availability Score: 5 |
F Rating
Score: 1 |
High Yield Savings
We rate high yield savings companies according to the following criteria on a 1 to 5 scale: years in business, monthly fees, APY, customer service availability, savings products available, Better Business Bureau (BBB) ratings, and the availability and usefulness of a mobile app.
Years in Business
Review Counsel looks at years in business because we think it’s an important factor when companies demonstrate longevity. It shows that they are able to withstand the ups and downs of the market while being able to continue to serve the needs of their customers.
Monthly Fees
Review Counsel looks at the monthly service fees customers can expect to pay for their account. Banks tend to charge no monthly service fees, fees that are only paid if the account drops below a certain balance or a flat right. The top banks charge no monthly service fees.
APY
Since the primary purpose of pursuing a high-yield savings account is to maximize how much individuals are able to make with their liquid savings, the Annual Percentage Yield is an important factor to consider. Top banks offer a 4.5% APY or higher.
Customer Service Availability
Review Counsel also considers how available each bank makes itself to its customers. Those who earn top scores are available 24 hours a day/seven days per week. Some companies are available seven days per week for limited hours and some are only available Monday through Friday during business hours.
Savings Products Offered
We evaluate the number of products each company offers based on what’s reasonable for the industry it is in.
BBB Ratings
We include the Better Business Bureau (BBB) accreditation ratings because it requires strict standards for application along with consistent monitoring. The BBB sets a standard of credibility that no other business rating service can match, and they are considered one of the most trusted sources for buyers who want peace of mind about the companies they do business with. The BBB is a nonprofit organization that thoroughly vets businesses according to eight standards: building trust, honest advertising, telling the truth, transparency, honoring promises, responsiveness, safeguarding privacy, and integrity.
Mobile App
We also rate companies based on the availability and usefulness of a mobile app, which makes the company more easily accessible to its customers. A bank receives a top score for its app if it allows consumers to perform the following four actions: open a new account, check balances, transfer funds, and deposit checks. If an app includes three or fewer of those four functions, then it will receive a lower score.
High Yield Savings Ratings
| Company | Score Total | Years in Business | Monthly Fees | APY* | Customer Service Availability | Savings Products | BBB Ratings | Mobile App |
|---|---|---|---|---|---|---|---|---|
Barclays High-Yield Savings Review |
4.3 |
335 Years (est. 1690)
Score: 5 |
None
Score: 5 |
4.80
Score: 5 |
M-Su during limited hours Score: 4 |
Score: 2 |
A+ Rating
Score: 5 |
Score: 4 |
CIT Bank High-Yield Savings Review |
4.1 |
213 Years (est. 1812)
Score: 5 |
None
Score: 5 |
4.35
Score: 4 |
M-Sat during business hours Score: 3 |
Score: 3 |
A- Rating
Score: 4 |
Score: 5 |
Citizens High-Yield Savings Review |
3.9 |
197 Years (est. 1828)
Score: 5 |
None
Score: 5 |
3.70
Score: 3 |
M-Su during limited hours Score: 4 |
Score: 2 |
A Rating
Score: 4 |
Score: 4 |
Synchrony High-Yield Savings Review |
3.9 |
93 Years (est. 1932)
Score: 5 |
None
Score: 5 |
4.10
Score: 4 |
M-F during business hours Score: 2 |
Score: 5 |
NR Rating
Score: 1 |
Score: 5 |
UFB Direct High-Yield Savings Review |
4.4 |
25 Years (est. 2000)
Score: 5 |
None
Score: 5 |
4.01
Score: 4 |
24/7 Availability Score: 5 |
Score: 2 |
A+ Rating
Score: 5 |
Score: 5 |
Home Equity Investment Criteria
We rate home equity investment companies according to the the following criteria on a 1 to 5 scale: years in business, number of products offered, customer service availability, state licensing/availability, and Better Business Bureau (BBB) ratings.
Years in Business
Review Counsel looks at years in business because we think it’s an important factor when companies demonstrate longevity. It shows that they are able to withstand the ups and downs of the market while being able to continue to serve the needs of their customers.
Number of Products Offered
We evaluate the number of products each company offers based on what’s reasonable for the industry it is in.
Customer Service Availability
Review Counsel also considers how available each company makes itself to its customers. Those who earn top scores are available 24 hours a day/seven days per week. Some companies are available seven days per week for limited hours and some are only available Monday through Friday during business hours.
State Licensing Footprint
Another factor we think is important for customers is how available the company is throughout the country. Companies who earn top scores in this category are available in 41 or more states.
BBB Ratings
We include the Better Business Bureau (BBB) accreditation ratings because it requires strict standards for application along with consistent monitoring. The BBB sets a standard of credibility that no other business rating service can match, and they are considered one of the most trusted sources for buyers who want peace of mind about the companies they do business with. The BBB is a nonprofit organization that thoroughly vets businesses according to eight standards: building trust, honest advertising, telling the truth, transparency, honoring promises, responsiveness, safeguarding privacy, and integrity.
Home Equity Investment Ratings
| Company | Score Total | Years in Business | Product Offering | Customer Service Availability | State Licensing Footprint | BBB Ratings |
|---|---|---|---|---|---|---|
EquiFi Home Equity Investments |
2.8 |
9 Years (est. 2016)
Score: 4 |
Score: 5 |
M-F during business hours Score: 3 |
1 State Score: 1 |
NR Rating
Score: 1 |
Hometap |
3.4 |
8 Years (est. 2017)
Score: 3 |
Score: 4 |
M-F during business hours Score: 3 |
18 States Score: 4 |
B+ Rating
Score: 3 |
Point |
4.6 |
10 Years (est. 2015)
Score: 4 |
Score: 5 |
M-Su during limited hours Score: 4 |
26 States Score: 5 |
A+ Rating
Score: 5 |
QuantmRE Home Equity Agreements |
2.0 |
8 Years (est. 2017)
Score: 3 |
Score: 4 |
Email Only Score: 1 |
1 State Score: 1 |
NR Rating
Score: 1 |
Splitero Funding |
3.0 |
4 Years (est. 2021)
Score: 2 |
Score: 4 |
Email Only Score: 1 |
13 States Score: 3 |
A+ Rating
Score: 5 |
Unison |
4.4 |
21 Years (est. 2004)
Score: 5 |
Score: 4 |
M-F during business hours Score: 3 |
29 States Score: 5 |
A+ Rating
Score: 5 |
Unlock Technologies |
3.6 |
6 Years (est. 2019)
Score: 3 |
Score: 4 |
M-F during business hours Score: 3 |
13 States Score: 3 |
A+ Rating
Score: 5 |
Debt Consolidation Criteria
We rate debt consolidation companies according to the following criteria on a 1 to 5 scale: years in business, number of products offered, customer service availability, state licensing/availability, and Better Business Bureau (BBB) ratings.
Years in Business
Review Counsel looks at years in business because we think it’s an important factor when companies demonstrate longevity. It shows that they are able to withstand the ups and downs of the market while being able to continue to serve the needs of their customers.
Number of Products Offered
We evaluate the number of products each company offers based on what’s reasonable for the industry it is in.
Customer Service Availability
Review Counsel also considers how available each company makes itself to its customers. Those who earn top scores are available 24 hours a day/seven days per week. Some companies are available seven days per week for limited hours and some are only available Monday through Friday during business hours.
State Licensing Footprint
Another factor we think is important for customers is how available the company is throughout the country. Companies who earn top scores in this category are available in 41 or more states.
BBB Ratings
We include the Better Business Bureau (BBB) accreditation ratings because it requires strict standards for application along with consistent monitoring. The BBB sets a standard of credibility that no other business rating service can match, and they are considered one of the most trusted sources for buyers who want peace of mind about the companies they do business with. The BBB is a nonprofit organization that thoroughly vets businesses according to eight standards: building trust, honest advertising, telling the truth, transparency, honoring promises, responsiveness, safeguarding privacy, and integrity.
Debt Consolidation Ratings
| Company | Score Total | Years in Business | Product Offering | Customer Service Availability | State Licensing Footprint | BBB Ratings |
|---|---|---|---|---|---|---|
Accredited Debt Relief |
4.1 |
14 Years (est. 2011)
Score: 3.5 |
Score: 5 |
M-Su during limited hours Score: 4.5 |
30 States Score: 2.5 |
A+ Rating
Score: 5 |
Citizens Debt Relief |
2.8 |
8 Years (est. 2017)
Score: 2.5 |
Score: 3.5 |
M-F during business hours Score: 2 |
5 States Score: 1 |
A+ Rating
Score: 5 |
Consolidated Credit |
4.6 |
32 Years (est. 1993)
Score: 5 |
Score: 5 |
M-Sat during business hours Score: 3 |
50 States + DC Score: 5 |
A+ Rating
Score: 5 |
DMB Financial |
3.8 |
22 Years (est. 2003)
Score: 5 |
Score: 3.5 |
M-Sat during business hours Score: 3 |
26 States Score: 2.5 |
A+ Rating
Score: 5 |
Freedom Debt Relief |
4.1 |
23 Years (est. 2002)
Score: 5 |
Score: 3.5 |
M-Su during limited hours Score: 4.5 |
22 States Score: 2.5 |
A+ Rating
Score: 5 |
InCharge Debt Solutions |
3.8 |
28 Years (est. 1997)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
15 States Score: 2 |
A+ Rating
Score: 5 |
National Debt Relief |
4.0 |
16 Years (est. 2009)
Score: 3.5 |
Score: 5 |
M-Su during limited hours Score: 4.5 |
13 States Score: 2 |
A+ Rating
Score: 5 |
New Era Debt Solutions |
4.4 |
26 Years (est. 1999)
Score: 5 |
Score: 3.5 |
M-Sat during business hours Score: 3.5 |
50 States Score: 5 |
A+ Rating
Score: 5 |
Pacific Debt Relief |
4.6 |
23 Years (est. 2002)
Score: 5 |
Score: 5 |
M-Sat during business hours Score: 3 |
49 States Score: 5 |
A+ Rating
Score: 5 |
Online Stockbrokers Criteria
We rate retail investment companies according to the following criteria on a 1 to 5 scale: years in business, accounts/products offered, customer service availability, Better Business Bureau (BBB) ratings, and the availability and usefulness of a mobile app.
Years in Business
Review Counsel looks at years in business because we think it’s an important factor when companies demonstrate longevity. It shows that they are able to withstand the ups and downs of the market while being able to continue to serve the needs of their customers.
Accounts/Products Offered
We evaluate the number of products each investment company offers based on what’s reasonable for the industry.
Customer Service Availability
Review Counsel also considers how available each investment company makes itself to its customers. Those who earn top scores are available 24 hours a day/seven days per week. Some companies are available seven days per week for limited hours and some are only available Monday through Friday during business hours.
BBB Ratings
We include the Better Business Bureau (BBB) accreditation ratings because it requires strict standards for application along with consistent monitoring. The BBB sets a standard of credibility that no other business rating service can match, and they are considered one of the most trusted sources for buyers who want peace of mind about the companies they do business with. The BBB is a nonprofit organization that thoroughly vets businesses according to eight standards: building trust, honest advertising, telling the truth, transparency, honoring promises, responsiveness, safeguarding privacy, and integrity.
Mobile App
We also rate investment companies based on the availability of a mobile app. The availability of a robust mobile app has become the standard in the retail investment industry. Mobile aps make the company more easily accessible to its customers. The top investment companies allow users to open a new account, check balances, make deposits, and make trades directly from the app.
Online Stockbrokers Ratings
| Company | Score Total | Years in Business | Account/Product Offering | Customer Service Availability | BBB Ratings | Mobile App |
|---|---|---|---|---|---|---|
Betterment |
3.9 |
15 Years (est. 2010)
Score: 5 |
Score: 5 |
M-F during business hours Score: 3.5 |
D- Rating
Score: 1 |
Score: 5 |
Charles Schwab |
5.0 |
54 Years (est. 1971)
Score: 5 |
Score: 5 |
24/7 Availability Score: 5 |
A+ Rating
Score: 5 |
Score: 5 |
E-Trade from Morgan Stanley |
3.9 |
43 Years (est. 1982)
Score: 5 |
Score: 5 |
M-F during business hours Score: 3.5 |
F Rating
Score: 1 |
Score: 5 |
Fidelity |
4.8 |
79 Years (est. 1946)
Score: 5 |
Score: 5 |
M-Su during limited hours Score: 4 |
A+ Rating
Score: 5 |
Score: 5 |
Webull Financial |
3.8 |
7 Years (est. 2018)
Score: 3 |
Score: 5 |
M-F during business hours Score: 3 |
B- Rating
Score: 3 |
Score: 5 |
Life Insurance Criteria
We rate life insurance companies according to the following criteria on a 1 to 5 scale: years in business, life insurance products available, customer service availability, financial strength, and Better Business Bureau (BBB) ratings.
Years in Business
Review Counsel looks at years in business because we think it’s an important factor when companies demonstrate longevity. It shows that they are able to withstand the ups and downs of the market while being able to continue to serve the needs of their customers.
Life Insurance Products Offered
We evaluate the number of products each company offers based on what’s reasonable for life insurance companies to offer. The top life insurance companies will offer term life insurance, whole life insurance, universal life insurance, have a variety of options within those categories, and offer other complementary insurance products.
Customer Service Availability
Review Counsel also considers how available each life insurance company makes itself to its customers. Those who earn top scores are available 24 hours a day/seven days per week. Some companies are available seven days per week for limited hours and some are only available Monday through Friday during business hours.
Financial Strength
We also rate life insurance companies based on their financial strength. It’s important for customers to know that the life insurance company is financially sound and able to provide the services they are paying for when they need them. We base this rating on the rating provided by Moody’s Investors Service, Inc., which is a risk assessment firm that monitors and rates companies in the financial services industry.
BBB Ratings
We include the Better Business Bureau (BBB) accreditation ratings because it requires strict standards for application along with consistent monitoring. The BBB sets a standard of credibility that no other business rating service can match, and they are considered one of the most trusted sources for buyers who want peace of mind about the companies they do business with. The BBB is a nonprofit organization that thoroughly vets businesses according to eight standards: building trust, honest advertising, telling the truth, transparency, honoring promises, responsiveness, safeguarding privacy, and integrity.
Life Insurance Ratings
| Company | Score Total | Years in Business | Product Offering | Customer Service Availability | Financial Strength | BBB Ratings |
|---|---|---|---|---|---|---|
Guardian Insurance |
4.4 |
165 Years (est. 1860)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
Aa1
Score: 5 |
A+ Rating
Score: 5 |
John Hancock Life Insurance |
4.4 |
163 Years (est. 1862)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
A1
Score: 5 |
A+ Rating
Score: 5 |
Mutual of Omaha Life Insurance |
4.6 |
116 Years (est. 1909)
Score: 5 |
Score: 5 |
M-Sat during business hours Score: 3 |
A1
Score: 5 |
A+ Rating
Score: 5 |
Nationwide Life Insurance |
4.4 |
70 Years (est. 1955)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
A2
Score: 5 |
A+ Rating
Score: 5 |
New York Life Insurance |
4.4 |
176 Years (est. 1849)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
Aaa
Score: 5 |
A+ Rating
Score: 5 |
Medicare Criteria
We rate Medicare companies according to the following criteria on a 1 to 5 scale: years in business, number of products offered, customer service availability, state licensing/availability, and Better Business Bureau (BBB) ratings.
Years in Business
Review Counsel looks at years in business because we think it’s an important factor when companies demonstrate longevity. It shows that they are able to withstand the ups and downs of the market while being able to continue to serve the needs of their customers.
Number of Products Offered
We evaluate the number of products each company offers based on what’s reasonable for the industry it is in.
Customer Service Availability
Review Counsel also considers how available each company makes itself to its customers. Those who earn top scores are available 24 hours a day/seven days per week. Some companies are available seven days per week for limited hours and some are only available Monday through Friday during business hours.
State Licensing Footprint
Another factor we think is important for customers is how available the company is throughout the country. Companies who earn top scores in this category are available in 41 or more states.
BBB Ratings
We include the Better Business Bureau (BBB) accreditation ratings because it requires strict standards for application along with consistent monitoring. The BBB sets a standard of credibility that no other business rating service can match, and they are considered one of the most trusted sources for buyers who want peace of mind about the companies they do business with. The BBB is a nonprofit organization that thoroughly vets businesses according to eight standards: building trust, honest advertising, telling the truth, transparency, honoring promises, responsiveness, safeguarding privacy, and integrity.
Medicare Ratings
| Company | Score Total | Years in Business | Product Offering | Customer Service Availability | State Licensing Footprint | BBB Ratings |
|---|---|---|---|---|---|---|
Aetna Medicare Insurance Plans |
4.0 |
62 Years (est. 1963)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
22 States Score: 3 |
A+ Rating
Score: 5 |
Anthem Medicare |
3.0 |
79 Years (est. 1946)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
14 States Score: 2 |
F Rating
Score: 1 |
Blue Cross Blue Shield Medicare |
5.0 |
96 Years (est. 1929)
Score: 5 |
Score: 5 |
24/7 Availability Score: 5 |
50 States + DC, Puerto Rico, Virgin Islands Score: 5 |
A+ Rating
Score: 5 |
Cigna Medicare |
4.4 |
43 Years (est. 1982)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
12 States Score: 2 |
A+ Rating
Score: 5 |
Health Net Medicare |
3.8 |
46 Years (est. 1979)
Score: 5 |
Score: 5 |
M-Sat during business hours Score: 3 |
3 States Score: 1 |
A+ Rating
Score: 5 |
Humana Medicare Insurance |
4.4 |
44 Years (est. 1981)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
50 States + DC, Puerto Rico, Virgin Islands Score: 5 |
A+ Rating
Score: 5 |
Kaiser Permanente Medicare |
3.4 |
80 Years (est. 1945)
Score: 5 |
Score: 5 |
M-Sat during business hours Score: 3 |
8 States Score: 1 |
B Rating
Score: 3 |
| Mutual of Omaha Medicare |
4.6 |
116 Years (est. 1909)
Score: 5 |
Score: 5 |
M-Sat during business hours Score: 3 |
47 States Score: 5 |
A+ Rating
Score: 5 |
United Healthcare |
4.0 |
48 Years (est. 1977)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
50 States + DC, Puerto Rico, US Virgin Islands, Guam, American Samoa, Northern Mariana Islands Score: 5 |
B Rating
Score: 3 |
Wellcare Medicare Plans |
4.4 |
41 Years (est. 1984)
Score: 5 |
Score: 5 |
M-Su during limited hours Score: 4 |
50 States Score: 5 |
B Rating
Score: 3 |
Reverse Mortgages Criteria
We rate reverse mortgage companies according to the following criteria on a 1 to 5 scale: years in business, number of products offered, customer service availability, state licensing/availability, Better Business Bureau (BBB) ratings, and the availability and usefulness of a mobile app. Find more details about each category below.
Years in Business
Review Counsel looks at years in business because we think it’s an important factor when companies demonstrate longevity. It shows that they are able to withstand the ups and downs of the market while being able to continue to serve the needs of their customers.
Number of Products Offered
We evaluate the number of products each company offers based on what’s reasonable for the industry it is in.
Customer Service Availability
Review Counsel also considers how available each company makes itself to its customers. Those who earn top scores are available 24 hours a day/seven days per week. Some companies are available seven days per week for limited hours and some are only available Monday through Friday during business hours.
State Licensing Footprint
Another factor we think is important for customers is how available the company is throughout the country. Companies who earn top scores in this category are available in 41 or more states.
BBB Ratings
We include the Better Business Bureau (BBB) accreditation ratings because it requires strict standards for application along with consistent monitoring. The BBB sets a standard of credibility that no other business rating service can match, and they are considered one of the most trusted sources for buyers who want peace of mind about the companies they do business with. The BBB is a nonprofit organization that thoroughly vets businesses according to eight standards: building trust, honest advertising, telling the truth, transparency, honoring promises, responsiveness, safeguarding privacy, and integrity.
Mobile App
We also rate companies based on the availability and usefulness of a mobile app, which makes the company more easily accessible to its customers. A company receives a top score for its app if it allows consumers to perform the following four actions: submit a mortgage application, upload documents, track the status of the loan, and service the loan. If an app only includes three or fewer of those four functions, then it will receive a lower score.
Reverse Mortgage Ratings
| Company | Score Total | Years in Business | Product Offering | Customer Service Availability | State Licensing Footprint | BBB Ratings | Mobile App |
|---|---|---|---|---|---|---|---|
Fairway Independent Reverse Mortgage |
3.5 |
29 Years (est. 1996)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
48 states Score: 5 |
B+ Rating
4.39/5
81 reviews
Score: 3 |
Score: 1 |
Finance of America Reverse |
4.3 |
21 Years (est. 2004)
Score: 5 |
Score: 5 |
24/7 Availability Score: 5 |
48 states Score: 5 |
A+ Rating
1/5
16 reviews
Score: 5 |
Score: 1 |
Guild Reverse Mortgage |
3.8 |
65 Years (est. 1960)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
45 states Score: 5 |
A+ Rating
1.36/5
22 reviews
Score: 5 |
Score: 1 |
Liberty Reverse Mortgage |
4.0 |
21 Years (est. 2004)
Score: 5 |
Score: 5 |
M-Sat during business hours Score: 3 |
48 states Score: 5 |
A+ Rating
1/5
1 reviews
Score: 5 |
Score: 1 |
Live Mortgage |
2.5 |
1 Years (est. 2024)
Score: 1 |
Score: 5 |
M-Sat during business hours Score: 3 |
6 states Score: 1 |
A- Rating
0
0 reviews
Score: 4 |
Score: 1 |
Longbridge Financial |
3.5 |
13 Years (est. 2012)
Score: 4 |
Score: 4 |
M-F during business hours Score: 2 |
50 states Score: 5 |
A+ Rating
3.69/5
65 reviews
Score: 5 |
Score: 1 |
Mutual of Omaha Reverse Mortgage |
4.8 |
9 Years (est. 2016)
Score: 4 |
Score: 5 |
24/7 Availability Score: 5 |
49 states Score: 5 |
A+ Rating
3.08/5
80 reviews
Score: 5 |
Score: 5 |
Premier Reverse Mortgage |
3.0 |
13 Years (est. 2012)
Score: 4 |
Score: 4 |
M-F during business hours Score: 2 |
17 states Score: 2 |
A+ Rating
4.63/5
8 reviews
Score: 5 |
Score: 1 |
Reverse Mortgages in Canada Criteria
We rate Canadian reverse mortgage companies according to the following criteria on a 1 to 5 scale: years in business, number of products offered, customer service availability, province licensing/availability, and Better Business Bureau (BBB) ratings.
Years in Business
Review Counsel looks at years in business because we think it’s an important factor when companies demonstrate longevity. It shows that they are able to withstand the ups and downs of the market while being able to continue to serve the needs of their customers.
Number of Products Offered
We evaluate the number of products each company offers based on what’s reasonable for the industry it is in.
Customer Service Availability
Review Counsel also considers how available each company makes itself to its customers. Those who earn top scores are available 24 hours a day/seven days per week. Some companies are available seven days per week for limited hours and some are only available Monday through Friday during business hours.
Province Licensing Footprint
Another factor we think is important for customers is how available the company is throughout the country. Companies who earn top scores in this category are available in at least nine provinces.
BBB Ratings
We include the Better Business Bureau (BBB) accreditation ratings because it requires strict standards for application along with consistent monitoring. The BBB sets a standard of credibility that no other business rating service can match, and they are considered one of the most trusted sources for buyers who want peace of mind about the companies they do business with. The BBB is a nonprofit organization that thoroughly vets businesses according to eight standards: building trust, honest advertising, telling the truth, transparency, honoring promises, responsiveness, safeguarding privacy, and integrity.
Reverse Mortgage Canada Ratings
| Company | Score Total | Years in Business | Product Offering | Customer Service Availability | Province Licensing Footprint | BBB Ratings |
|---|---|---|---|---|---|---|
CHIP Reverse Mortgage |
4.4 |
39 Years (est. 1986)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
10 provinces Score: 5 |
A+ Rating
3.67/5
12 reviews
Score: 5 |
Equitable Bank |
4.0 |
50 Years (est. 1975)
Score: 5 |
Score: 5 |
M-Sat during business hours Score: 3 |
4 provinces Score: 2 |
A+ Rating
1.0/5
4 reviews
Score: 5 |
Income Advantage |
4.4 |
39 Years (est. 1986)
Score: 5 |
Score: 5 |
M-F during business hours Score: 2 |
10 provinces Score: 5 |
A+ Rating
3.67/5
12 reviews
Score: 5 |