About Live Mortgage

Brief Summary of Services:

• Reverse Mortgage Loan
• HECM for Purchase
• The Choice Jumbo Reverse Mortgage
• Platinum Reverse Jumbo
• HomeSafe Jumbo
• HomeSafe Second
• HomeSafe Select

Live Mortgage Synopsis

Review Summary: Live Mortgage works with the leading reverse mortgage lenders to help customers find the reverse mortgage product and terms that are best for each individual’s unique situation.

Recommended For: Seniors looking to utilize a reverse mortgage for a specific purpose and those in unique situations may find additional options working with Live Mortgage.

Pros and Cons of Live Mortgage

Live Mortgage Reviews

Consumer Review Platform	Ratings
Better Business Bureau	A- BBB Rating; with 0 reviews
Trustpilot	3.7 / 5 rating with 1 review

Live Mortgage Full Review

Overview

Live Mortgage specializes in helping seniors find the best reverse mortgage lender, product, and terms tailored to their unique financial situation. The company offers both Jumbo Reverse Mortgages from multiple lenders and Home Equity Conversion Mortgages (HECMs), which are insured by the Federal Housing Administration. These options are designed to increase cash flow and provide financial confidence for homeowners looking to leverage their home equity in retirement.

Although Live Mortgage is a new company, it is comprised of industry veterans who have collectively helped thousands of seniors maximize their financial well-being through reverse mortgages. By working with multiple lenders, Live Mortgage allows customers to compare options with the guidance of a single representative. Each reverse mortgage expert on the team has over 10 years of experience, ensuring that homeowners receive knowledgeable and personalized advice. To further assist in the decision-making process, Live Mortgage offers a free 15-minute phone consultation with an experienced reverse mortgage specialist.

Committed to integrity and personal service, Live Mortgage prioritizes transparency and individualized financial guidance. Their approach ensures that seniors can confidently explore reverse mortgage solutions that align with their long-term financial goals.

Company Information

Years in Business (4 of 5 Stars) 

Live Mortgage has been in business for 1 year. While we prioritize reverse mortgage lenders with a longer track record, Live Mortgage is a new company founded by industry veterans with extensive experience. However, due to its limited operating history, it currently holds a 1/5 rating. Longevity is a key factor in evaluating a lender’s stability and reliability, as it reflects their ability to withstand market fluctuations and provide consistent service to customers over time.

BBB Ratings (4 of 5 Stars) 

Live Mortgage has an A- rating from the Better Business Bureau (BBB), primarily due to the length of time the business has been operating.

We include Better Business Bureau (BBB) accreditation ratings when evaluating companies because of the organization’s rigorous application process and continuous monitoring. The BBB sets a credibility benchmark that is widely trusted by consumers looking for reassurance about the businesses they engage with.

A company can have a high BBB rating while still receiving low customer ratings on the platform. In the case of Live Mortgage, it currently has no customer reviews and a 0 out of 5-star rating. While its BBB rating reflects a level of trustworthiness, the lack of customer feedback makes it difficult to assess overall customer satisfaction.

Customer Service Availability (2 of 5 Stars) 

Live Mortgage is available Monday through Friday from 7:00 AM to 4:00 PM PST. The top reverse mortgage companies are available 24/7 to serve their customers, or they have phone hours on the weekend.  

State Licensing (5 of 5 Stars) 

Live Mortgage is licensed to originate HECM reverse mortgage loans in 6 states. Learn more about its state licensing information by going here.  

Mobile App (1 of 5 Stars) 

Live Mortgage does not have an app for its reverse mortgage customers. 

If you’ve received a reverse mortgage from Live Mortgage, we would love to hear about it! Please leave a review below.

States Serviced by Live Mortgage

• California
• Colorado
• Florida
• Idaho
• Montana
• Oregon

Reviews last updated: 03/20/25. (Reviews are typically updated monthly.)

Rating last updated: 03/20/25. (Ratings are typically updated once per quarter.)

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Our Methodology

Reverse Mortgage companies are evaluated based on six factors that we believe are important for consumers: years in business, number of products offered, customer service availability, state licensing footprint, Better Business Bureau (BBB) Ratings, and the inclusion and functionality of a mobile application. Please find a full description of our rating system here. 

This information is intended to be general and educational in nature and should not be construed as financial advice. Consult your financial advisor before implementing financial strategies for your retirement.