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Pacific Debt Relief

Review Counsel Rating

4.3 | ★ ★ ★ ★

About Pacific Debt Relief

Pacific Debt Relief Synopsis 

Review Summary: Pacific Debt Relief primarily helps its customers through its debt settlement program which aims to obtain a lower interest rate and lower balance on unsecured debt on behalf of its customers. Customers pay off their debt by making monthly payments into an account that Pacific Debt uses to pay creditors.  

Recommended for: Pacific Debt Relief may be a good option for those who have a minimum of $10,000 of qualifying debt, are struggling to make payments, are being charged late fees, and live in one of the states where Pacific Debt operates. (See the full list below.)  

What is Debt Relief? 
 
Debt relief is also known as debt resolution, debt settlement, and debt negotiation. Consumers who find themselves with a large amount of debt, are facing financial hardship, and are having difficulties paying off the debt may qualify for debt relief assistance. Debt relief companies help consumers secure new terms with creditors toward the goal of reducing the amount of debt owed and resolving the debt at a faster rate. Utilizing a debt relief program typically results in a temporary drop in your credit score. 

Pros and Cons of Pacific Debt Relief

Pros

  • No upfront fees

  • High customer service ratings

  • Debt resolution completed in two to four years

  • In business 20 years

Cons

  • Only available in 29 states and the District of Columbia

  • Must have a minimum of $10,000 in qualifying debt to apply

Pacific Debt Reviews

Consumer Review PlatformRating
Better Business BureauA+ BBB Rating; 4.9/ 5.0 Stars with 1,634 Reviews 
BestCompany 4.8/5 Stars with 2,379 Reviews 
Trustpilot4.8/5 Stars with 1,580 Reviews
Yelp3.0/5 Stars with 6 Reviews

Pacific Debt Relief Full Review 

Overview 

While Pacific Debt Relief started as a debt settlement company, it rebranded in October 2021 so that it could start offering additional options.  

Pacific Debt helps consumers pay off unsecured debt such as credit card debt, payday loans, personal loans, medical bills, and debt consolidation loans.  

It does not help with secured debt in which the consumer has collateral such as a home loan and a car loan.  

Pacific Debt primarily helps consumers through its debt settlement program. In a debt settlement program, the company working on your behalf negotiates with your creditors to lower your interest rate and total amount of debt.  

While consumers can settle their debt on their own, Pacific Debt says that working with a debt settlement company like Pacific Debt is advantageous because it has extensive experience working with creditors and knows which ones are willing to settle.  

Pacific Debt claims that it has settled more than $300 million in debt since it opened its doors.  

In order to qualify for Pacific Debt Relief’s program, you must meet the following criteria: 

  • Have at least $10,000 unsecured debts 
  • Have problems making payments, which means you have incurred late fees 
  • Live in one of the states where Pacific Debt operates (see the full list below) 

Pacific Debt Relief Process 

This is the debt settlement process you can expect if you decide to work with Pacific Debt Relief:  

  • Step 1: Stop paying debts. The first thing that Pacific Debt will have you do once you enroll in its program is to stop paying all of your enrolled debts. The point of this is to send a signal to your creditors that you are serious about negotiating.  
  • Step 2: Negotiations begin. Pacific Debt will then start negotiating with your creditors to obtain lower interest rates and debt balances. 
  • Step 3: Make payments. You will start making payments into a dedicated savings account. The monthly fee will be based on what you can afford.  
  • Step 4: Pay off debt. Once enough money is in this account, Pacific Debt will use those funds to pay off your debts. No debts will be paid off without your authorization.  

Pacific Debt customers work with different representatives during each step of the process: 

  • The Program Debt Adviser. Your program debt adviser will be the first person you will talk to who will help you determine if Pacific Debt Relief’s debt settlement program is the right option for you.  
  • Client Care Team. During the early stages of the program, the Client Care Team will help you gather documents, manage creditors, and make any other necessary changes. 
  • Personal Account Manager. Each customer is assigned a Personal Account Manager to work with throughout the program. The account manager will provide monthly updates and contact you for authorization when it’s time to settle a debt. 

Pacific Debt Relief Rates and Fees 

Pacific Debt does not charge any fees upfront. Fees are only charged once the consumer sees results.  

Two factors determine your charge: the total debt amount and your state of residence.  

The fees range between 15% and 25% of the total debt that you enroll.  

The fee is included in the program estimate and the monthly program payment.   

Pacific Debt Relief Company Information 

CEO Kevin Landie started Pacific Debt Inc. in 2002 in San Diego, California. He started it with the goal of helping with the rise of consumer debt in the United States.  

The company says it is committed to providing its customers with a consumer-friendly experience.  

It went through a rebranding in 2021 and changed its name to Pacific Debt Relief.  

It is recognized by the American Fair Credit Council (AFCC), the International Association of Professional Debt Arbitrators (IAPDA), and the Better Business Bureau (BBB).  

States Serviced by Pacific Debt Relief 

Pacific Debt provides debt relief in the following 30 states and the District of Columbia:  

  • Alabama 
  • Alaska 
  • Arizona 
  • Arkansas 
  • California 
  • Colorado  
  • District of Columbia 
  • Florida 
  • Idaho 
  • Indiana 
  • Kentucky 
  • Louisiana 
  • Massachusetts 
  • Maryland  
  • Michigan 
  • Minnesota 
  • Missouri 
  • Mississippi 
  • Montana 
  • North Carolina 
  • Nebraska 
  • New Mexico 
  • New York 
  • Oklahoma 
  • Pennsylvania 
  • South Dakota 
  • Texas 
  • Utah 
  • Virginia 
  • Wisconsin 

Reviews last updated: 4/1/24. (Reviews are typically updated monthly.)

Ratings last updated: 4/3/24. (Ratings are typically updated quarterly.)


Our Methodology

We independently identify debt consolidation companies. The debt consolidation companies are then evaluated based on five factors that we believe are important for consumers: years in business, number of products offered, customer service availability, state licensing footprint, and Better Business Bureau (BBB) Ratings. Please find a full description of our rating system here.

This information is intended to be general and educational in nature and should not be construed as financial advice. Consult your financial advisor before implementing financial strategies for your retirement. 

Address: 750 B Street Suite 1700 San Diego, CA 92101

Reviews for Pacific Debt Relief

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Rated 5.0 out of 5

On the road to recovery

I took out way too much debt but thanks to Pacific Debt I was able to have some of it reduced and to get on a single payment plan. This really helped me out and lowered my overall amount to something affordable.

Susan
Verified
|
January 2, 2019

Rate Pacific Debt Relief