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Longbridge Financial

Review Counsel Rating

3.5 | ★ ★ ★

About Longbridge Financial

Longbridge Financial Synopsis 

Review Summary:

The three main products offered by Longbridge Financial include reverse mortgages, reverse mortgages for purchase, and jumbo loans, for those with higher value homes and properties. Longbridge is highly rated on Trustpilot, the Better Business Bureau, and Consumers Advocate.  

Recommended for:

Longbridge is a great pick for military veterans as it offers a $500 discount for U.S. Military active duty and veteran servicemen and servicewomen.  

reverse mortgage benefits

What is a Reverse Mortgage? 

A Reverse Mortgage is also known as a Home Equity Conversion Mortgage (HECM). It is a financial tool available to seniors who are at least 62 years of age. It allows them to cash-in on the equity in their homes without having to sell their home. A reverse mortgage pays off the current traditional mortgage, if there is one. This is how a reverse mortgage eliminates monthly mortgage payments. Reverse mortgage customers then have the option of receiving the loan proceeds as monthly payments, a lump sum, and/or a line of credit. Reverse Mortgage can also be used to purchase a new home. This is known as a HECM for Purchase. Those who obtain a reverse mortgage are still required to stay current on property taxes, homeowner’s insurance, and any necessary maintenance costs. Read more about Reverse Mortgages here

Pros and Cons of Longbridge Financial  

Pros

  • Highly rated in customer reviews

  • $500 discount for U.S. Military members 

  • Free Info Kit

  • Informative website

Cons

  • No mobile app

Longbridge Financial Customer Reviews 

Consumer Review PlatformRating
Better Business Bureau (BBB) A+ Rating; 3.81/5 stars with 59 Reviews 
Experience.com4.81/5 stars with 1,188 Reviews 
Trustpilot 4.7/5 stars with 1,147 Reviews 

Longbridge Financial Full Review 

Overview 

Longbridge Financial offers three main types of reverse mortgage loans: Home Equity Conversion Mortgage (HECM), HECM for purchase, and jumbo loans. 

The reverse mortgages offered by Longbridge are insured by the Federal Housing Administration (FHA) up to $1,209,750., which is the current limit. The jumbo loans, which go by the name Longbridge Platinum Mortgages, are not FHA-insured.  

In most states, Longbridge Platinum Mortgages are available to individuals who are 55 years of age or older. Some states require borrowers to be at least 60 or 62 years old.  

The Platinum reverse mortgage is for individuals who own a higher-value home, duplex, or condo that is worth more than the current FHA-insured limit.  

Longbridge also offers a Platinum line of credit loan that grows at 1.5% per year for seven years and can be drawn on for 10 years. In addition, Longbridge offers refinancing on current reverse mortgages.  

Longbridge gives a $500 discount to U.S. Military Active Duty and Veterans.  

The Longbridge Financial website clearly provides all the information you need about reverse mortgages and the process. This reflects its goal of making “learning about, applying for, and obtaining a reverse mortgage . . . as simple as possible.” 

Longbridge Financial Loan Options 

Longbridge Financial offers the following loan options:  

  • HECM Reverse Mortgage (standard reverse mortgage) 
  • HECM for Purchase Reverse Mortgage 
  • Longbridge Platinum Mortgage (a jumbo loan for 55+) 
  • Platinum LOC loan 
  • Reverse Mortgage refinancing 

Longbridge Financial Reverse Mortgage Loan Application Process 

This is the four-step process that Longbridge Financial says that borrowers can expect when applying for a reverse mortgage with the reverse mortgage lender:  

  • Step 1: Start your application. Longbridge says that the application process starts by calling a Longbridge reverse loan officer. The loan officer will help individuals and couples determine the best mortgage product to pursue.  
  • Step 2: Receive independent counseling. The next step is meeting with a third-party government-approved counselor. This step is required for the application process to move forward. You will receive a certificate once this counseling session is completed. 
  • Step 3: Get an appraisal. Once the counseling session is over, the next major step will be getting a home appraisal and inspection. The home appraisal will determine how much money you are able to borrow. 
  • Step 4: Receive your funds. Longbridge says that once your loan is processed, approved, and signed, you may start receiving your funds. Funds may be received as monthly payments, a lump sum, a line of credit, or a combination of those.  

Longbridge Financial Company Information  

Years in Business (4 of 5 Stars) 

Longbridge Financial is a reverse mortgage loan lender that is based out of Mahwah, New Jersey and have been in business for 13 years.

Longbridge Financial states that it was, “Founded by an Ivy League professor and a team of highly experienced individuals from brand name financial services companies, our mission is to transform the reverse mortgage industry through unmatched client service, expertise, and transparency.”  

BBB Ratings (5 of 5 Stars) 

Longbridge Financial has an A+ Rating from the Better Business Bureau (BBB).

We include Better Business Bureau (BBB) accreditation ratings when we evaluate companies because they hold significant value due to their stringent application process and ongoing monitoring. The BBB is renowned for establishing a credibility benchmark unmatched by any other business rating service, making it a highly trusted resource for buyers seeking reassurance about the companies they engage with.  

Companies can receive a high rating from the BBB, but the customer ratings on the platform can still be low. Longbridge Financial has a 3.81 out of 59 Stars with 62 customer reviews. 

Customer Service Availability (2 of 5 Stars) 

Longbridge Financial is available Monday through Friday from 8:30 AM to 5 PM CST. The top reverse mortgage companies are available 24/7 to serve their customers, or they have phone hours on the weekend.  

State Licensing (5 of 5 Stars) 

Longbridge Financial is available to process reverse mortgages in 50 states, the District of Columbia, and Puerto Rico.

Mobile App (1 of 5 Stars) 

Longbridge Financial does not have an app for its reverse mortgage customers. 

If you’ve received a reverse mortgage from Longbridge Financial, we would love to hear about it! Please leave a review below.

Our Methodology

Reverse Mortgage companies are evaluated based on six factors that we believe are important for consumers: years in business, number of products offered, customer service availability, state licensing footprint, Better Business Bureau (BBB) Ratings, and the inclusion and functionality of a mobile application. Please find a full description of our rating system here

This information is intended to be general and educational in nature and should not be construed as financial advice. Consult your financial advisor before implementing financial strategies for your retirement. 

Reviews last updated: 7/3/25. (Reviews are typically updated monthly.)

Rating last updated: 7/3/25. (Ratings are typically updated once per quarter.)

Address: 1 International Blvd, Suite 900 Mahwah, NJ 07495

NMLS# 957935

Reviews for Longbridge Financial

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Director

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June 11, 2021

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