Review Summary: Rocket Mortgage is currently the largest mortgage company in the country. It only provides services online or over the phone. The entire Rocket line of loan products also includes personal loans and auto loans.
Recommended for: Rocket Mortgage is a great option for those comfortable with an exclusively online mortgage experience.
Available nationwide Online mortgage application tools
On-demand customer support
Largest mortgage lender in United States
Spanish language website available
No in-person services NO USDA loans
|Consumer Review Platform||Rating|
|Apple App Store||4.9/5 Stars with 117.7K Reviews (for the Rocket Mortgage app)|
|Better Business Bureau (BBB)||A+ BBB Rating; 2.3/5 Stars with 1,590 Reviews|
|ConsumerAffairs||4/5 Stars with 930 Reviews|
|Credit Karma||4.1/5 Stars with 5,495 Reviews|
|TrustPilot||3.5/5 Stars with 4,347 Reviews|
Rocket Mortgage is currently the largest mortgage lender in the country.
It specializes in offering mortgage loans through its online platform, but borrowers may also apply for loans over the phone.
Rocket Mortgage is known for being the first mortgage company in the world to create an online mortgage experience from the initial application to the closing.
It does provide access to mortgage experts by phone, but it does not have any physical offices for customers to receive consultations or services in person.
J.D. Power ranked Rocket Mortgage as the top company in customer satisfaction for mortgage servicing, and number two in customer satisfaction for mortgage origination.
It has closed seven million loans, and its app for iPad is highly rated with over 100,000 reviews.
Rocket Mortgage offers the following home loans:
If you decide to work with Rocket Mortgage, this is the process you can expect to follow:
Rocket Mortgage charges the following fees:
Quicken Loans changed its name to Rocket Mortgage in 2021.
Rocket Mortgage was created by Quicken Loans in 2015 as the first lender to provide electronic closings across all 50 states.
The company was originally launched in 1985 as Rock Financial. It began its shift from a traditional mortgage company to an online lender in the late 1990s.
It was named Quicken Loans after Rock Financial was purchased by Intuit in 1999.
The company has the following offices:
Quicken Loans was rebranded as Rocket Mortgage in 2021.
Rocket Mortgage is available in all 50 states and the District of Columbia.
Last updated: 6/2/23
Mortgage companies are evaluated based on six factors that we believe are important for consumers: years in business, number of products offered, customer service availability, state licensing footprint, Better Business Bureau (BBB) Ratings, and the inclusion of a mobile application. Please find a full description of our ratings system here.
Address: 1050 Woodward Avenue Detroit, MI 48226-1906
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