Review Counsel is affiliated with Mutual of Omaha Mortgage and Retirement Funding Solutions.
Review Summary: Quicken Loans has an extensive history in the mortgage industry. While it offers the standard home loans for both purchasing and refinancing a home, it has considerable flexibility when it comes to loan terms.
Recommended for: Quicken Loans is a good choice for someone looking for an online lender with extensive flexibility.
Available in all 50 states and the District of Columbia
100% online application through Rocket Mortgage
Free home buyers and refinance guide
Mortgage calculators
Publishes current mortgage rates daily
Website available in Spanish
Spanish speaking customer representatives available
Potential borrowers must undergo hard credit inquiry in order to obtain a personalized rate
Fees can be hefty compared to other lenders
Does not offer in-person consultations
Consumer Review Platform | Rating |
---|---|
Better Business Bureau (BBB) | A+ Rating; 1.74/5 Stars with 930 Reviews |
Best Company | 4.1/5 Stars with 609 Reviews |
Credit Karma | 4.0/5 Stars with 5,808 Reviews |
Trustpilot | 4.6/5 Stars with 20,021 Reviews |
WalletHub | 3.3/5 Stars with 231 Reviews |
Quicken Loans has been in the mortgage business for more than 35 years. It offers the standard home loan options for purchasing and refinancing a home.
It also offers a user-friendly online application and mortgage servicing experience. Customers may also apply over the phone.
Quicken is available in all 50 states, but it does not have an office where customers can visit in person. However, customers can talk to a loan expert through its online chat system or by phone.
Quicken Loans offers the following home loan options:
Quicken loans also offers personal loans, auto loans, solar power financing, and a platform for searching for homes for sale.
This is the home loan application process you can expect if you work with Quicken:
According to NerdWallet, Quicken’s mortgage fees are typically higher when compared to the national average.
Quicken Loans publishes the current mortgage rates daily. Potential borrowers can also sign up to receive an email alert when rates drop.
Quicken Loans was founded in 1985 and was known as Rock Financial. The company went public in 1998.
Rock began transitioning to an online lender in the late 1990s. In 1999, Intuit, Inc. purchased the company and changed its name to Quicken Loans.
Quicken Loans created Rocket Mortgage in 2015, the first mortgage lender to offer electronic closings in every state.
In 2018, Quicken Loans became the largest mortgage lender in the United States and expanded into Canada.
In 2021, Quicken Loans began the process of rebranding the company to Rocket Mortgage.
Quicken has physical offices located in the following cities:
Quicken Loans is available to originate loans in all 50 states and the District of Columbia.
Reviews last updated: 10/14/24. (Reviews are typically updated monthly.)
Ratings last updated: 9/27/24. (Ratings are typically updated quarterly.)
Mortgage companies are evaluated based on six factors that we believe are important for consumers: years in business, number of products offered, customer service availability, state licensing footprint, Better Business Bureau (BBB) Ratings, and the inclusion of a mobile application. Please find a full description of our rating system here.
This information is intended to be general and educational in nature and should not be construed as financial advice. Consult your financial advisor before implementing financial strategies for your retirement.
Address: 1050 Woodward Avenue Detroit, MI 48226-1906
NMLS# 3030
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