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Review Counsel is affiliated with Mutual of Omaha Mortgage and Retirement Funding Solutions, and recommends them for their deep experience, customer service, and borrower reviews.

PennyMac Loan Services

Review Counsel Rating

4.3 | ★ ★ ★ ★

About PennyMac Loan Services

PennyMac both sells and services home loans. It opened its doors in 2008, and is now one of the top mortgage lenders in the country. Its headquarters are in Westlake Village, California, and it is licensed to originate loans in all 50 states, the District of Columbia, the U.S. Virgin Islands, Guam, and Puerto Rico.

PennyMac offers the following loan options in the home mortgage space:

  • New Home Purchase
  • Home Refinancing
  • VA Loans, FHA Loans
  • Jumbo Loans
  • Home Equity Loans
  • And more

PennyMac Loan Services Ratings and Reviews

Customer Review PlatformRatings
Better Business Bureau (BBB)A+ Rating; 4.29/5 Stars with 1,595 Reviews
Credit Karma4.4/5 Stars with 1,078 Reviews
Wallet Hub2.7/5 Stars with 313 Reviews

If you’ve received a mortgage from PennyMac, we would love to hear about it! Please leave a review below.

Reviews last updated: 7/8/24. (Reviews are typically updated monthly.)

Ratings last updated: 6/3/24. (Ratings are typically updated quarterly.)

Our Methodology

Mortgage companies are evaluated based on six factors that we believe are important for consumers: years in business, number of products offered, customer service availability, state licensing footprint, Better Business Bureau (BBB) Ratings, and the inclusion of a mobile application. Please find a full description of our rating system here.

This information is intended to be general and educational in nature and should not be construed as financial advice. Consult your financial advisor before implementing financial strategies for your retirement. 

Address: 3043 Townsgate Rd, Suite 200, Westlake Village, CA 91361

NMLS# 35953

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