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Review Summary: NBKC Bank is an online bank with only a handful of physical locations in Missouri. In addition to conventional mortgages and refinancing, NBKC also offers basic banking services. It is highly rated for its customer service.
Recommended for: NBKC Bank is a good option for those comfortable with an online experience with available phone support.
Mortgages available in all 50 states
Highly-rated customer service
Easy online application process
Discount on loan origination fees for Costco Members
Limited branch locations
No down payment assistance programs
No USDA loans or loans for mobile homes
|Consumer Review Platform
|Better Business Bureau
|A+ Rating; 4.8/5 Stars with 773 Reviews
|4.8/5 Stars with 782 Reviews
|4.9/5 Stars with 428 Reviews
|4.6/5 Stars with 274 Reviews
NBKC Bank is a full-service online bank with only physical locations in Missouri: Kansas City, Liberty, Leawood, and Overland Park.
While the mortgage application process is entirely online, it reportedly has a fast prequalification process. And it receives high praise for its customer service.
NBKC offers a wide range of home loans for both new purchases and refinancing.
NBKC offers personal and business banking services. It also offers services to fintech companies.
NBKC offers the following types of home loans:
NBKC also offers traditional banking products such as checking accounts, savings accounts, credit cards, and personal loans.
The NBKC mortgage application process is 100% online, but applicants can call for assistance at any time.
Applicants are able to skip to any place in the application and even pause the application to return back to it at another time.
All necessary documents are loaded through its online portal. Once the application is submitted, applicants can track the progress online or with the app.
In order to qualify for a mortgage with NBKC, these are the credit scores that are required, depending on the loan:
NBKC mortgage loan fees vary depending on the loan. The origination fee for most loans is $675, but it does not charge an origination fee for VA loans. NBKC offers a discount to Costco members.
Perspective borrowers can access rates through NBKC’s rate calculator. It offers rates on both 30-year fixed and 15-year fixed mortgages.
NBKC mortgage rates are competitive compared to other lenders.
NBKC Bank is based out of Kansas City, Missouri. It first started as Horizon National Bank in 1999. It changed its name to the National Bank of Kansas City in 2004. It was rebranded as NBKC Bank in 2015.
NBKC is a nationwide bank, but it only has physical locations in Missouri.
Reviews last updated: 2/1/24. (Reviews are typically updated monthly.)
Ratings last updated: 12/4/23. (Ratings are typically updated quarterly.)
Mortgage companies are evaluated based on six factors that we believe are important for consumers: years in business, number of products offered, customer service availability, state licensing footprint, Better Business Bureau (BBB) Ratings, and the inclusion of a mobile application. Please find a full description of our rating system here.
This information is intended to be general and educational in nature and should not be construed as financial advice. Consult your financial advisor before implementing financial strategies for your retirement.
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