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Review Counsel is affiliated with Mutual of Omaha Mortgage and Retirement Funding Solutions, and recommends them for their deep experience, customer service, and borrower reviews.

Chase Bank Home Lending

Review Counsel Rating

4.4 | ★ ★ ★ ★

About Chase Bank Home Lending

J.P. Mortgage Bank is not only a bank but a full service mortgage lender. It is licensed to originate loans in 37 states and the District of Columbia. Its headquarters are in New York, New York.

Chase Bank offers the following loan options in the home mortgage space:

  • New Home Purchase
  • Home Refinancing
  • Cash Out Refinancing
  • USDA Loans, VA Loans, FHA Loans
  • Home Equity Line of Credit (HELOC)

Chase Bank Mortgage Ratings and Reviews

Customer Review PlatformRatings
Better Business Bureau (BBB)A Rating; 1.1/5 Stars with 561 Reviews
ConsumerAffairs4.0/5 Stars with 488 Reviews
Credit Karma3.8/5 Stars with 387 Reviews

If you’ve received a mortgage from Chase Bank, we would love to hear about it! Please leave a review below.

Our Methodology

Mortgage companies are evaluated based on six factors that we believe are important for consumers: years in business, number of products offered, customer service availability, state licensing footprint, Better Business Bureau (BBB) Ratings, and the inclusion of a mobile application. Please find a full description of our ratings system here.

This information is intended to be general and educational in nature and should not be construed as financial advice. Consult your financial advisor before implementing financial strategies for your retirement. 

Last updated: 9/1/23

Address: Mail Code LA4-6475, 700 Kansas Lane, Monroe, LA 71203

NMLS# 399798

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